Term & Conditions
These Terms of Service (“Terms”) govern your access to and use of the services and website (the “Website”) provided by First Call Response, Inc. (“we,” “us,” or “our”). By accessing or using our Website or services, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our Website or services.
- Acceptance of Terms
By using our Website and services, you accept and agree to be bound by these Terms and any other applicable policies or guidelines referenced herein. If you do not agree to these Terms, you may not use our Website or services.
- User Eligibility
To use our Website or services, you must be at least 18 years old or have the legal capacity to enter into a binding contract. If you are under 18, you may not use our services without the consent of a parent or guardian.
- Services Provided
First Call Response provides residential and commercial rapid response services for fire damage, water damage, and mold remediation in South Florida. We work with customers and insurance companies to ensure property restoration. Our team is licensed, insured, and certified to handle emergency restoration services in Broward County, Florida. 911FCR.com is not a replacement for official emergency services such as 911.
4. Communication & Consent
By submitting your contact deWtails, you agree to receive communications from First Call Response.
- Transactional Messages (appointment updates, service alerts, insurance coordination) are essential for service delivery.
- Promotional Messages (offers, marketing) require separate opt-in and can be unsubscribed from anytime.
Your consent choices will be recorded for compliance. To opt out of promotional messages, reply STOP. Message and data rates may apply.
- User Obligations and Restrictions
When using the Website and services, you agree to:
- Use the Website and services for lawful purposes only.
- Not engage in activities that may harm, disrupt, or interfere with the Website, our services, or other users.
- Not violate any applicable laws, regulations, or third-party rights.
- Not use any automated means to access the Website or services without prior permission.
- Payment and Billing
If you make a purchase or subscribe to paid services, you agree to provide accurate and complete billing information. All payments will be processed according to the pricing and payment terms displayed on the Website. You authorize us to charge your payment method for the services or products you select.
- Content Ownership
The content on the Website, including text, images, logos, videos, and other materials, is the property of First Call Response, Inc. or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or use any of this content without our prior written consent.
- Third-Party Links
Our Website may contain links to third-party websites or services. These third-party sites are not owned or controlled by us, and we are not responsible for the content, privacy practices, or activities of these third parties. We encourage you to review the terms and policies of any third-party websites you visit.
- Privacy Policy
Your use of our Website and services is governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
- Termination
We may suspend or terminate your access to the Website and services at any time, without notice, if we believe you have violated these Terms or engaged in activities that could harm the Website, services, or other users. Upon termination, you must stop using the Website and services immediately.
- Limitation of Liability
To the fullest extent permitted by law, First Call Response, Inc. will not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use or inability to use the Website or services, even if we have been advised of the possibility of such damages.
- Indemnification
You agree to indemnify, defend, and hold harmless First Call Response, Inc., its employees, affiliates, and partners from any claims, damages, liabilities, and expenses arising from your use of the Website or services or your violation of these Terms.
- Governing Law
These Terms shall be governed by and construed in accordance with the laws of Florida, United States. Any legal actions or proceedings arising under these Terms shall be brought exclusively in the courts of Florida.
- Changes to Terms
We reserve the right to modify or update these Terms at any time. Any changes will be posted on this page, and the revised Terms will be effective as of the date indicated. Your continued use of the Website and services after such changes constitutes your acceptance of the new Terms.
- Contact Us
If you have any questions or concerns about these Terms of Service, please contact us:
First Call Response, Inc.
10072 N.W. 50th Street
Sunrise, FL 33351
Phone: 844-993-7987 (844-WE DRY UP) or 754-231-3641
Fax: 844-933-7987